Social Care and Social Work Improvement Scotland Scottish Social Services Council Peninsula Accredited Standard

Day Services

73 Main Street, Torrance, Glasgow, G64 4EN
Tel:01360 622 666

Respite House

Ashleigh Cottage, Main Street, Gargunnock, Stirlingshire, FK8 3TL


Support Worker

Accountable to: Operational Manager, Team Leader and Senior Support Worker

Date Posted: 13th June 2012

Main Purposes of the Post

  • To help implement objectives designed to achieve the maximum awareness, independence and physical, intellectual, emotional and social development of each service user
  • To offer a high quality residential service to the service users
  • To work as part of the team
  • To fulfil and further the aims and objectives of the service

Main Duties and Responsibilities

  • To understand and respond to the specific needs of individuals with Autistic Spectrum Disorder
  • To help create a caring and supportive environment, which promotes the physical and emotional health, security, individuality and self-esteem of all service users
  • To protect the rights and interests of service users by treating each person as an individual, supporting their rights and respecting and promoting (where appropriate) their views and wishes
  • To respect the rights and dignity of service users while seeking to ensure that their behaviour does not harm themselves or other people
  • To establish and maintain the trust and confidence of service users and carers
  • To liaise with care managers, families, carers and other agencies in providing a high quality care
  • To promote active community integration and ensure that service users have opportunities to make a positive contribution to their local community
  • To support service users with trips, planned activities and holidays
  • To assist in the implementation of group and individual programs, working jointly with the staff bases at the resource centres
  • To ensure secure storage and administration of all drugs and medicines
  • To participate in training in order to develop the skills necessary to provide the best support to service users, improve and maintain your knowledge and skills
  • To attend all staff meetings and reviews, sometimes outside your normal working hours
  • To participate in the process of supervision and performance appraisal
  • To adhere to all Orems policies and procedures
  • To report immediately any incidence, suspicion or sign of physical or verbal abuse, neglect or harm of a service user. Please see the Whistleblowing Policy and Procedure for further information
  • To maintain confidentiality within the service, regarding all service users and colleagues
  • To assist in administration of petty cash and service users money, maintain receipts
  • To drive the Orems Care Services vehicles if required
  • To maintain a high standard of "good housekeeping", ensuring that rooms are kept clean and tidy
  • To maintain clear and accurate records as required by Orems Care Services procedures and the requirements of the Care Standards Act 2000
  • To undertake such duties as are required and appropriate to the professional task

This Job Description is a broad reflection of Support Worker's duties.

Additional, more detailed guidance is given in the Standards of Performance, which may be requested by you prior to appointment. The Standards of Performance form an integral part of the Terms and Conditions of Employment